Alao.ch Reviews

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To sign up for a plan through alao.ch, follow these steps:

1. Find your plan: Their algorithm finds the best plan for you with the best prices on the market.
2. Order the plan: You order the desired plan through them. No credit card is needed.
3. Digital identification: They identify you digitally. Therefore, you can sign your contract digitally.
4. Activation: Your new provider activates your service and sends you the SIM card or modem for the desired date.

Remember, you do not need to make any payment online, so your order is made without risk.

alao.ch is a platform that helps you find the best mobile and internet plans. They offer a wide range of plans, including 1,561 mobile plans and 484 home plans which include internet and TV. The platform is 100% provider-independent, meaning they aim to help you find the perfect plan without any bias. They also have exclusive offers that are not available anywhere else.

When you order a plan through alao.ch, they generate a contract between you and your new provider with the best offers and conditions. You do not need to make any payment online, so your order is made without risk. The process is simple: their algorithm finds the best plan for you with the best prices on the market, you order the desired plan through them without needing a credit card, they identify you digitally allowing you to sign your contract digitally, and finally, your new provider activates your service and sends you the SIM card or modem for the desired date.

As for the costs, it varies depending on the plan you choose. For example, one user mentioned that they were offered a Salt fiber connection for 39.95 CHF per month, which included a TV pack with 200+ channels. This was cheaper than the same plan offered directly on Salt's website, which costs around 70-80 CHF per month. However, please note that prices may vary and it's best to check the alao.ch website for the most accurate and up-to-date information.

In terms of customer feedback, many customers have had positive experiences with alao.ch. They found the registration process quick and easy, and were satisfied with the speed of the service. However, some customers reported issues with contract creation and transfer dates, which they had to resolve themselves. Despite these issues, the general consensus among users is that alao.ch is a legitimate service that offers good deals on mobile and internet plans.

Alao.ch is a platform that helps users find and order their ideal mobile and internet plans in Switzerland. The platform offers a wide range of plans, including mobile plans and home plans for internet and TV. The process of finding and ordering a plan is designed to be stress-free and efficient, with the ability to complete the process within 5 minutes.

When a user orders a plan through alao.ch, a contract is generated between the user and the new provider, offering the best deals and conditions. Importantly, no payment is required online, making the order risk-free. The platform uses an algorithm to find the best plan for the user at the best prices on the market. Once the plan is ordered, the user is identified digitally, allowing them to sign the contract digitally. The new provider then activates the service and sends the SIM card or modem to the user for the desired date.

The platform is independent and provides a complete overview of all options from all providers in one place. It also offers exclusive deals that are not available elsewhere. The platform has already facilitated a large number of subscriptions in Switzerland and has received positive feedback from its users. It is committed to helping everyone in Switzerland find their perfect mobile and internet plan.

alao.ch operates as an online platform for telecom products. It provides a fully digital telecom ecosystem, connecting Telco providers, suppliers, and customers to digitize the distribution. The platform started as a comparison platform and within a few years, emerged as the largest independent online retail platform for telecom products in Switzerland. They partner with various companies to broaden their distribution.

The platform collaborates with telecom companies such as Swisscom, Sunrise, Salt, Wingo, yallo, M-Budget, TalkTalk, and Quickline, thus covering 98% of the Swiss private customer market for telecom subscriptions. The digital-only approach and sales via alao's white-label partners enable telecom partners to reduce acquisition costs sustainably.

When a user orders a plan with alao.ch, they generate a contract between the user and the new provider with the best offers and conditions. This suggests that alao.ch might earn a commission from these telecom providers for every new contract generated through their platform.

Please note that this is a general understanding based on available information and the actual business model might have more complexities.

You can contact the alao.ch customer service by calling them at 043 588 25 25 or by sending an email to support@alao.ch. Their office is located at Ottikerstrasse 59, Zurich, Zurich, 8006. They are open from 08:00 - 20:00 from Monday to Friday, and from 09:00 - 17:00 on Saturday and Sunday.

Alao.ch is a platform for the comparison and purchase of telecommunication products. They do not manage their own warehouse, but trigger each equipment order individually with the telecommunication provider or a third party provider. The contract is between the telecommunications provider or the third-party provider and the customer.

Regarding the return policy, the customer does not have a general right to return and exchange products purchased via alao.ch. For individual products, there is a right of return in compliance with this return policy. An exchange is generally excluded. Returns can only be made via alao or alao's support service if the products have been delivered by alao or by third parties on behalf of alao. This is indicated on the delivery bill. If the products are shipped directly by the telecommunication provider, the respective customer has to contact the telecommunication provider directly in connection with returns.

An unrestricted right of return exists only for a product that does not correspond to the ordered product and is in unopened, undamaged original packaging (wrong delivery). The receipt of the wrong product may be a maximum of 14 calendar days ago. Within these 14 calendar days, the customer has to notify alao in writing about the wrong delivery and then return the product according to the instructions of alao's support service.

The limited right of return applies exclusively to deliveries of products with verifiable transport damage. For a return, the shipping packaging must be severely damaged and the product may be in opened or damaged original packaging.

As for the shipping policy, when you order a mobile plan with alao, they send you the SIM card the next day or before the date you want to transfer your number. In case you order internet for home, your new provider will send you the modem before the desired activation date.

The delivery time for products ordered via alao.ch is determined by the telecommunication provider of choice. The contract is considered binding once the telecommunication provider has accepted your offer, which usually happens within 48 hours. After this, the conditions of the telecommunication provider apply, including conditions on delivery. The provider then activates your service and sends you the SIM card or modem for the desired date. Please note that the specific delivery time may vary depending on the provider's terms and conditions.